d: Now check if headphones … OS: Windows 7, 64bit Steps I've taken: Completely removed all audio drivers and devices from device manager. HP SPECTRE AUDIO JACK NOT WORKING! e.    Save the changes by clicking on OK. #5 Update your audio driver. 2. ‎07-21-2019 08:16 AM. Everything else on the keyboard works fine except my shift keys. 0. Run the Audio Check in HP Support Assistant to make sure the audio device is functioning properly. For example, play an .mp3 music file to test the headphones or speak into the microphone to test a headset. So I began the return process as mentioned in my post above. The three-ring plug headphones that came with my Samsung smart phones will not insert all the way into the Dell Inspiron headphone jack, and it can't work if it is not properly connected. But the headphones never worked. Headphones are not listed in the sound output devices, only the speakers. Also, download and install HP support assistant on your PC. Updates with a blue information icon are optional. Ask the community. The difference between the two can be seen in the image below. Store. Method 1: Run the Playing Audio troubleshooter. I have tried troubleshooting the sound, restarting the laptop etc nothing is working. Additionally, keep in mind not to publicly post personal information (serial numbers and case details). I bought a gem cut 2019 hp spectre x360 13'' back in march and I didn't notice this until recently. Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type. Now restart the computer and then update the Bios, Chipset and Audio drivers on your PC from our HP support website, using, To thank me for my efforts to help you, please mark my post as an, Simply ask a new question if you would like to start the discussion again. Hello, the headphone jack on my Spectre x360 isn't working. I received my new Spectre x360 this past Tuesday. Step 2: Updating the audio driver from Device Manager. Theoretical speed based on 3 CA (carrier aggregations) network defined by 3GPP (3rd Generation Partnership Project) specification. Fix Your Stuff. HP Recommended. Rebooted Tried reinstalling the latest HP Drivers. Solution . Refer this link to know how to use HP support assistant. No Luck. Learn how to fix your microphone when it is not working correctly in Windows 10. Hello, the headphone jack on my Spectre x360 isn't working. - Select Search automatically for updated driver software. 3 . I had the same thing happen on a brand new Spectre 360 - bought on Black Friday. Either the three or four-segmented headphone plug works in either of the ports on the computer. I downloaded and installed drivers from HP website, installs ok, but no sound. If the information I've provided was helpful, give us some reinforcement by clicking the "Solution Accepted" on this Post and it will also help other community members with similar issue. Information Fix Windows 10 Update Issues. If you don't have it, you can download it here. Hp Spectre x360 audio port failed after just three days. Mine is actually a replacement laptop. I tried it several times, not always hearing or feeling the "crunch". a.    Click on Start; Go to Control Panel. XPS 15 9560 does not recognize headphones plugged in Jump to solution . It is just fabulous except that it doesn't recognize headphones when plugged in and just keep on playing through the laptop speakers. - Hp Pavilion dv6-2155dx On the My devices tab, click your computer. Likewise, the mute button on a keyboard or a docking station has no effect on headphones. HP Spectre x360 15 Shift keys not working. HP Spectre x360 / Realtek HW Audio / Intel SST audio not working 10130 Since updating to 10130 the sound does not work on my HP Spectre x360 the sound does not work. 2. Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type. headphones not working ( HP Spectre x360 Convertible 13-w0XX) Ask Question Asked 3 years, 2 ... No sound output from headphone jack Ubuntu12.04. Go to HP Support Assistant to download and install the HP Support Assistant software, if it is not already installed on your computer. And have ever since. i look forward to hearing from them, thank you. I suggest you to follow the methods given below and check if the issue persists. When I plug in headphones into the headphone jack the computer audio shuts off (as I would expect), but no sound is coming through the headphones. I tried reinstalling the sound driver … One side of headset / headphone does not work in Ubuntu 18.04.1 2 Asus X555UJ Laptop internal microphone and 3.5mm stereo jack sound input not working in ubuntu 16.04 I tried everything so far; update drivers, disable/enable driver, but nothing works so far. 0. - Select the Start  button, type Device Manager, and select it from the list of results. If the other pair of headphones does not work either, then it is not a headphone problem. This section describes the ports, plugs, and connectors needed to use your headphones with your computer. On a Dell computer, which uses the Realtek High Definition audio driver may have issues with the Headphones. Select the Start  button, and then go to Settings  > Update & security  > Windows Update , and select Check for updates. In Windows, search for and open HP Support Assistant. a) Press Windowskey + W key on your desktop. I have had the hp spectre x360 bang and olufsen edition 13" laptop, i believe the 2018 model, for the last 2 years. I have gone through the same issues. I suggest you download and run the HP Support Assistant from this Link: https://www8.hp.com/us/en/campaigns/hpsupportassistant/hpsupport.html?jumpid=va_r602_us/en/any/psg/p... HPSA will automatically search for all the latest drivers for your Notebook. Not sure what I'll do next - I don't see it being a Spectre 360 since they have this built in defect. Select your Speakers/Headphones and click on Properties. Click the update name for a description, version number, and file size. d.    Select your microphone/headset as the default device. - Look for the Audio drivers then right-click it, and select Update Driver. Before attempting the other troubleshooting steps in this document, restart your computer, and then test the audio to see if the problem is … Should I just return it ? No sound through headphones while speakers work fine. This one has me stumped? Is the Headphone loose when you connect it to the Headphone Jack? A [software component] will damage your computer message displays when printing or while installing - Click Here, Resolve Windows 10 or update issues on HP computer or printer– Click Here. There is no physical damage, I went the through extensive trouble shooting and since I am 2 months out of warranty they want to me to send it in for a $500 repair? Issue (Other) I got my Spectre in summer of 2018 and recently I have been having problems with my shift keys. If that doesnt work try this: 1. Review the list of updates. If the device is still not detected, refer to the Check the headphones or headset section of this article to check the device and connections. I never returned the laptop - so that's my suggestion - pain in the shorts as it may be - is to try a full factory reset - back up your data and go all the way back to the original configuration and see if the headphones then start working. 6 Ways To Fix Your Laptop Headphone Jack Not Working #1 Make sure your headphone is plugged in properly Sometimes the problem is as minor as having plugged the headphones in the wrong jack. Headphones are not detected by laptop: Laptop Tech Support: 2: Jun 5, 2020: Question when i plug an ear/headphone into the audio jack into my laptop, it works for like 3-10 minutes and then all of a sudden it stops working. a: On the start screen of windows 8 press the ‘Windows key + X’ key on the keyboard and then click on control panel and then Hardware and sound option. 4. I have gone through your Post and would like to help. Headphone jack is not working ‎05-25-2018 02:49 PM. This is about a problem encounted in a new window will open up hand.. 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