Some carriers may offer a discount, depending on how the rug is folded. 5x7 10x13 5-10 Years Old Once we get the returning request from you, our helpline team will contact you through phone or mail. Gabbeh-Ghashghaei Oranges & Rust Pink All Square Size Over 100 Years Old 5x8 Wide Runner. Gabbeh (kashkoli) Ghoochan Greys & Charcoal Pertinent information includes length, width, height and/or diameter. 20-25 Years Old If you plan to ship the rug, standard carriers have different limitations on both weight and size of the packages they ship. Follow the information provided by our team in the mail or through call to return the rug. We're sorry you weren't satisfied with your rug!Enter your order number and email address here, which will take you to your order details page. Overstock allows rug returns within 30 days of delivery. Navy Blue & Blues Encircle the entire girth of the carpet with packing tape in several places with 2 or 3 layers of tape, and seal both folded ends and the edges of the paper to protect the rug during shipping. * There are two options to return the rugs: First, arrange for return shipping at your own expense. Ship the rug, recording the tracking number for your records. 6-8 Ft Runner How long will it take to receive my order. )That's the whole process! C. Wrap the rolled-up rug in your wrapping material multiple times (3 is ideal for protection of the rug). Save up to 80% off retail prices. 8x11 120-140 Years Old Rugs fall under Overstock’s standard return policy, a corporate customer service representative said. Choose any of the below options to return the rugs. Re-wrap your item if it isn't wrapped anymore: Unfortunately, FedEx won't let us ship loose/unpackaged items, so we do ask that you securely wrap your item(s), either in the original wrapping or a similarly secure plastic.3.) You can also call our customer service. Going to buy any rugs through online can be little tough before making the ability to touch and feel the quality of the rug. 6x8 We use cookies to improve your experience on our website. Hit "Submit." So, you can get a 30 day risk free in home trial on each and every rug that is being sold. Gharajeh 9 Ft Runner Made-to-Order (MTO) and Custom-made rugs are not eligible for a return and non-refundable. Print the label: FedEx should be sending you a link to your return label. Dorokhsh 90-100 Years Old Ahar Red & Burgundies 10x14 Abadeh ( Nafar ) Multi-Colored Once the rugs are received in the warehouse, we will refund full money within a span of 24 to 48 hours. Green 12-15 Ft Runner You can obtain such return authorization by emailing to [email protected]. Nicole August 22, 2018 20:49; Updated; If the product’s original packaging is still intact, reuse it to send your item(s) back to us. Contact us within 30 days of receiving the rug. How should I wrap my rug for a return? ("Where are these places?" Bakhtiari Label your return: You can do this one of two ways:a. By browsing this website, you agree to our use of cookies. Pick a reason that best describes your return. 11 Ft Runner However, we know that you will definitely love your rug when you see it but still if, for any reason, you are unhappy with the purchase of rugs, then you can return the same as we are providing a full 30 days money back guarantee. And most importantly, so far as the refund policy on rugs are concerned, all the refunds are done within 48 hours from the day the business receives the rug in the warehouse. Print the label: FedEx should be sending you a link to your return label. (We can't help you with that one, sorry.)2.) The return and exchange policy is quite quick and easy. Beige & Ivories Balouch Kashan Glad you asked! If you need help with any of these, or if you have any other questions, we'd love to hear from you; just reply directly to this email or give us a call at 1-800-982-7210.Thanks for choosing us!Of course, if you do have any questions or concerns, please don’t hesitate to contact us by replying directly to this email or giving us a call at 1 (800) 982-7210. Best Quality Of Oriental Rugs 9x12 Oriental Rugs, Persian, Turkish, Area Rugs | Rug Source. That's it! Can I cancel or change my order once it has been placed? However, make sure to remove any shipping labels from the packing before you do so. 30-35 Years Old Black If you choose to request for a call tag then you need to have the rug wrapped, folded and packaged properly so that it is ready to be picked.