surroundings to cater for people such and my friend and I. We had to pay a £5 deposit which would be refunded after showing up. Ordered omelette with cheese, waitress came over to check if we wanted any additional ingredients as the omelette as came with two. Ordered from the website at about 9am this morning. Payment of a deposit of £5 to reserve, even if it is recovered later (in our case 5 days), is a very radical measure for such a place. Check The Greyhound Inn in Longford, Sutton Stop on Cylex and find ☎ 024 7636 3046, contact info, ⌚ opening hours. Food was on time, the usual excellent quality and I'm still a very happy customer. Massive thank you! The Greyhound Inn: Greyhound Inn Sutton Stop - See 1,710 traveler reviews, 311 candid photos, and great deals for Coventry, UK, at Tripadvisor. Are you suitable for an elderly lady with walking difficulties? Made it clear if we were struggling they would take our order. more. Greyhound, Sutton Stop, Longford, Coventry, Warwickshire, CV6 6DF (024) 7636 3046. www.greyhoundinn.org A visibly disinterested waitress told us that we can order with her without the discount. Private rooms however are all located upstairs and the stairs are steep so not recommended for anyone less able. that far. I asked for mushroom that wasn’t on the menu and they willingly obliged. A little later, “the manager” came fuming towards our table for the first time and said: “You threatened to use Tripadvisor against us, we shall not be serving you” and without waiting for any reply strode off. Came 3 times to ensure we were ok and managing to order online. Local cuisine, Bar, British, Pub, Vegetarian Friendly, Vegan Options, Special Occasion Dining, View, Groups, Bar Scene, Business meetings. A little later, “the manager” came fuming towards our table for the first time and said: “You threatened to use Tripadvisor against us, we shall not be serving you” and without waiting for any reply strode off. I received the promised email and all was good. The comments: Ordered a lasagne and as part of a 'Friday only' deal two haddock and chips with mushy peas which was a tenner for the pair. How would he treat non-computer savvy persons, the elderly? Highly recommend :), Have written a couple of reviews of the 'hound in the past, so here's another one but this time dealing with COVID Lockdown 2 and their new takeaway service. Ordered omelette with cheese, waitress came over to check if we wanted any additional ingredients as the omelette as came with two. The waiter, visibly embarrassed, went away to ask the manager and came back to say it was not possible. This being a problem of their system and not ours we asked for a commercial gesture. We very politely made it clear that it was not personal, nor a question of money but rather of principle, after all we were not talking thousands of pounds, it was a bill of some £30 and we had already tipped the staff 10%. Food good value for money. How much is the carvery on sunday please anyone. The Greyhound Inn is a very traditional canal side venue dating from early 1800's, it is packed full of character, warmth, and friendliness which is probably why it's been voted best Pub in Coventry & Warwickshire 4 times and is currently the Local CAMRA branch pub of the Year. How would he treat non-computer savvy persons, the elderly? without the discount. The reception was disappointing, we had the impression even before the incident that covid had become an excuse for friendly service to be replaced by IT. He obviously had no idea of what customer service is and what little it takes to keep customers happy. This is presumably where they make sure they've got everything I ordered and also check that the pick up time I requested was available. This code takes you to a particular website (yoello) and gives a 5% discount. finding a solution. Contact information for The Greyhound Inn, Sutton Stop, Longford, Coventry, West Midlands, CV6 6DF a little video re-introduction to the new changes we have made at The Greyhound Inn. 7 van 652 restaurants in Coventry. Not my first visit and won’t be my last. Finally, the said “manager” should seriously question himself on what he perceives is the role of Tripadvisor and the social media. Enjoyed a hot chocolate and muffin with my Mum, it was delicious and the service was excellent. Food was lovely and fresh. We have a web app where you can order your food & drink from, you can use the link below to access this. The Greyhound Inn is a 19th Century Traditional British Pub. Would recommend this pub and planning to come back. The check-in code on the table did not work because it was scratched. A small gesture, a simple query of what was the problem, even a kind word, an excuse, would have sufficed. The comments: The facts: finding a solution. The yoello system did not work for non-UK credit cards. The table was reserved for lunch at the marquee on Sunday 23 October. Old fashioned values and manners are a key aspect of The Greyhound Inn where customers, young and Old mix together in a comfortable informal environment enjoying either a chat over a drink or a meal in a safe, friendly and happy atmosphere.